Why must I be surrounded by idiots?

Paul to Stanford IT services:

Does ITSS have any way to trace (or block) a call received at my on-campus apartment landline? I’m getting calls from a collection agent [previously] on a disputed debt, and I can’t get them to send me anything in writing, so I can’t get their address (or their full corporate name) to sue them or send them a written demand to stop. I don’t have caller ID, but I’m hoping ITSS has some kind of way of getting the incoming numbers, and maybe associating them with an address or a corporate name?

Thanks.

Stanford IT services to Paul:

Your reported Incident has been resolved with the following resolution:
Unfortunately we cannot block specific numbers from calling your phone number.

Please reply to this message if you have further questions or issues regarding this Incident and that reply will be forwarded to the individual handling your issue. Alternatively, please do not hesitate to contact the IT Service Desk at 650-725-4357 (725-HELP). The Service Desk staff are able to contact specific support groups and individuals should your request need to be reopened or if you need further assistance.

Thank you.

How does this university manage to hire people who can’t read? Yet another reason to hire these guys: obviously, this is a job for offshore people with more patience who are getting paid to talk to the fizzingly stupid.

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